Rooms - Internship

Company Description

Delano Dubai Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE. Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.

Job Description

The Opportunity We are looking for enthusiastic & passionate Rooms Interns to join our team at Delano Dubai. This is an exciting opportunity for hospitality students looking to gain hands-on experience in a luxury lifestyle hotel, develop their guest service skills & discover what it takes to create exceptional guest experiences. At Delano Dubai, every guest interaction is an opportunity to create something memorable. From a warm welcome to thoughtful personal touches, we believe great hospitality is about genuine connections & experiences that go beyond expectations. Working alongside our experienced Rooms team, you'll gain valuable exposure to hotel operations, learn the art of personalised service & experience the world of luxury lifestyle hospitality. Possible Start Date: February 2027 What You'll Be Doing

• Welcome guests warmly & support the team in creating memorable arrival and departure experiences.

• Gain hands-on exposure to Front Office, Guest Relations & other Rooms operations, depending on departmental requirements.

• Assist with guest check-ins, check-outs, enquiries & daily operational activities under the guidance of the team.

• Learn & apply Delano's service standards while bringing your own personality to every guest interaction.

• Develop your understanding of guest preferences, hotel facilities & personalised service.

• Support the team in handling guest requests and ensuring a seamless guest journey.

• Work collaboratively with colleagues across Rooms and other hotel departments.

• Maintain high standards of professionalism, presentation & attention to detail.

• Participate in training & development opportunities throughout your internship.

What You'll Gain

• Practical experience within a luxury lifestyle hotel.

• Exposure to international hospitality standards & the day-to-day operations of the Rooms division.

• Guidance, coaching & mentorship from experienced hospitality professionals.

• Opportunities to develop your confidence, communication skills, problem-solving abilities & guest service knowledge.

• A valuable foundation for your future career in hospitality.

Your Journey Starts Here At Delano Dubai, we celebrate individuality, creativity & people who bring something special to every guest experience. If you're curious, enthusiastic & ready to discover the world of luxury lifestyle hospitality, we'd love to hear from you. Bring your personality. Discover your potential. Begin your journey with Delano Dubai.

Qualifications

Who We're Looking For

• Currently pursuing a diploma or degree in Hospitality Management, Hotel Management, Tourism or a related field.

• A genuine passion for hospitality, guest relations & creating exceptional guest experiences.

• A positive attitude, natural curiosity & willingness to learn.

• Strong communication skills in English. Proficiency in Russian, French or German would be an asset.

• A warm, confident & approachable personality with a genuine enjoyment of working with people.

• A team player who thrives in a dynamic, multicultural environment.

• Good organisational skills, attention to detail & a commitment to excellent service.

• Flexibility to work across different shifts in line with hotel operations.

• Previous hospitality experience is an advantage but not essential.

Additional Information

Why Join Us:

• The opportunity to embark on an exciting career in a company that is taking off!
• Ennismore’s values and fast-growing environment
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
• The opportunity to challenge the norm and work in a rewarding environment, building global brand
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work