Regional Operations Director

Job Description

About the Role

Regional leadership role owning end-to-end operational delivery of Facility Management (O&M) contracts across all sites within the assigned region; accountable for regional P&L, service quality, SLA/KPI performance, mobilization of new contracts and manpower planning; leads project managers and regional support functions.

Key Responsibilities

• Regional leadership role owning end-to-end operational delivery of Facility Management (O&M) contracts across all sites within the assigned region.
• Accountable for regional P&L, service quality, SLA/KPI performance, mobilization of new contracts and manpower planning.
• Leads project managers and regional support functions.

Qualifications & Experience

• Bachelor's in Engineering (Mechanical/Electrical).
• 12+ years in Facility Management / O&M with 5+ years leading operations at regional or multi-site level.
• Proven track record managing a regional portfolio of integrated FM contracts (hard & soft services) in KSA.
• Strong command of regional P&L, HSE, SLA/KPI governance and CAFM systems.
• Experience mobilizing new contracts and scaling regional teams.
• MBA or IFMA/BIFM certification preferred.

Specialties / Key Skills

Regional Operations Management | Multi-Site Service Delivery | Hard & Soft FM Services | Contract Mobilization | SLA/KPI Governance | Regional P&L and Budget Control | Manpower Planning & Resource Allocation | HSE & Compliance | CAFM/CMMS Systems | Client Relationship Management | Leadership Skills