KEY RESPONSIBILITIES
A. Government Relations & Liaison
- Act as the primary point of contact between the company and UAE government departments and authorities.
- Coordinate government applications, submissions, approvals, correspondence and follow-ups.
- Ensure government transactions are completed accurately and within stipulated timelines.
- Maintain professional working relationships with government authorities and external service providers.
- Keep management updated on changes in government procedures and regulatory requirements.
B. Visa & Immigration Processing
- Manage employment entry permits, new employment visas, renewals, cancellations and status changes.
- Coordinate Emirates ID applications and renewals, medical fitness requirements and residency formalities.
- Coordinate dependent/family visa documentation where applicable.
- Collect required employee documents and track applications through completion.
- Maintain an updated employee visa and immigration tracker.
- Follow up on pending, rejected or delayed applications and escalate issues promptly.
C. Labour & Employment Government Formalities
- Coordinate work permit and employment-related government processes.
- Support employment contract-related government formalities and employee transfers.
- Coordinate amendments, cancellations and other labour-related transactions as required.
- Ensure employee information submitted to government authorities is accurate and current.
- Follow up on labour-related queries, approvals and official correspondence.
D. Company Licensing & Regulatory Compliance
- Coordinate renewal and maintenance of trade licences, establishment cards and government registrations.
- Track expiry dates and initiate renewals well in advance.
- Coordinate amendments to company documents, registrations and approvals.
- Maintain a government compliance calendar and ensure deadlines are met.
- Escalate potential penalties, compliance gaps or regulatory concerns to management.
E. Documentation & Records Management
- Maintain accurate records of passports, visas, Emirates IDs, work permits and labour documents.
- Maintain company licences, establishment cards, government approvals and related statutory records.
- Ensure documents are properly filed, updated and easily accessible.
- Maintain strict confidentiality of employee and company documentation.
F. Employee Joining & Exit Support
- Coordinate government formalities for new employee onboarding.
- Initiate visa and work permit processes promptly following joining.
- Coordinate visa cancellation and other government formalities during employee separation.
- Support HR with employee transfers, status changes and related documentation.
- Ensure joining and exit government formalities are completed within required timelines.
G. Administrative & External Coordination
- Coordinate with PRO agencies, typing centres, immigration consultants and government service providers.
- Submit and collect official documents and arrange government appointments where required.
- Handle urgent government-related requirements and provide timely updates to management.
- Support HR and Administration with other government-related activities assigned by management.
