Agent Contact Center
سيُفتح موقع الجهة المُعلنة في تبويب جديد — التقديم يتم هناك مباشرة.
سيُفتح موقع الجهة المُعلنة في تبويب جديد — التقديم يتم هناك مباشرة.
Handle high volumes of incoming calls in a professional and courteous mannerRespond to patient inquiries, schedule appointments, and provide service-related informationAccurately update and maintain patient records in the systemResolve complaints and escalate issues when necessaryFollow call center scripts and guidelines to ensure consistency and complianceMaintain a high level of customer satisfaction and service qualityCoordinate with internal departments to ensure prompt resolution of patient concerns High school diploma or equivalent; some college coursework or a degree is a plus.Minimum of 1-2 years of experience in a customer-facing role, preferably within a contact center environment.Proficiency in using CRM software (e.g., Salesforce, Zendesk) and other relevant contact center technologies.Excellent verbal and written communication skills, with the ability to articulate information clearly and concisely.
التقديم يتم عبر موقع المصدر الأصلي.
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