Tamheer Opportunity – Service Advisor

We are seeking a motivated individual to join our team as a Service Advisor. The ideal candidate will be responsible for providing exceptional customer service, assisting clients with their service needs, and ensuring a smooth and efficient service experience.

Locations:

• Jeddah

Requirements:

• Diploma's degree in Mechanical Vehicle Engine, or related field preferred.
• Good communication and interpersonal skills
• Proficiency in Microsoft Office
• Strong organizational and coordination abilities
• English proficiency is preferred
• Eligible for Tamheer Program

Key responsibilities:

• Greeting customers and assessing their service requirements.
• Communicating effectively with customers to explain services, costs, and timelines.
• Coordinating with technicians to ensure timely completion of services and repairs.
• Maintaining accurate records of customer interactions and service requests.
• Following up with customers to ensure satisfaction and address any concerns.
• Providing recommendations for additional services based on customer needs and vehicle condition.
• Ensuring compliance with company policies and procedures while delivering high-quality service.
• Assisting in managing the service department's workflow and scheduling appointments.