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Job description
Job Description
Organization
Plan International
Job Title
Monitoring, Evaluation, Research and Learning & Accountability Officer
Section/Unit:
Programme Quality
Location
Khartoum
Duration:
1 year
Grade
C2
Closing Date
25 July 2026
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.
Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.
We won’t stop until we are all equal.
Duties and Responsibilities:
Dimensions of the Role
Monitoring and evaluation officer, will report directly to the MERL Coordinator.
Monthly monitoring report on the projects progress.
Coordinate all required data collection for learning, studies and evaluations at field level.
Proper capturing of case studies on Quarterly basis for learning across all projects.
Prepare required data for Plan quarter and annual reports.
Accountabilities
Assist on preparations and implementation of annual workplans and M&E plans.
Work with the Project manager and project coordinator and officer to generate the monthly projects review narrative report.
Assist MERL Coordinator on preparation of the quarterly and annual reports of projects with the support of the Project Manager.
To maintain regular monitoring visit to projects sites and submit monthly monitoring and project progress reports.
Support in consolidation and preparation of quarterly, bi-annual, annual and management reports
To assist in the implementation of baseline studies for the projects, evaluations, mid-term reviews, monthly project reviews and follow up of surveys or any studies that are required.
Ensure that proper documentation of the project’s interventions, lessons learnt and generate success stories.
Assist MERL Coordinator & MERL Manager to prepare and share – QR MERL Action Plans and sharing of update of the Plans at the end of each quarter.
Contribute in capacity building of the local partners staff in the area of MERL.
Ensure that project monitoring data is entered timely into tools/ SAP/ PMERL/M&E system and SharePoint.
Assist MERL Coordinator in conducting After Action Reviews and other learning activities.
Accountability to Affected population & Child Friendly Feedback Mechanism (CFFM): –
Support in implementation of Child Friendly Feedback Mechanism (CFFM) and work with MERL coordinator to ensure that the system is supported, monitored and lessons are derived and shared on regular basis.
Participate effectively in capacity building of staff, partners and community members on CFFM and accountability to affected population.
Assist MERL Coordinator (CFFM Focal Person) and the Project Manager in receiving, processing and responding to target groups feedback and complaints through the different entry points such as hotlines, suggestion boxes, community meetings, surveys, peer-to-peer feedback sessions etc.
Support in community orientation/training on Child Friendly Feedback mechanism and other accountability activities.
Compile complaints and feedback by project, gender, age, types of feedback, etc.
Follow up internally with Plan staff on complaints and feedback referrals with the appropriate offices and sector leads.
Assist in maintaining a proper filing system for all the complaints and feedback with filling codes as guided by MERL Coordinator\PQM
Documents responses to feedback & Complaints, follow up on pending issues and provide support to communicating back the responses made to the received feedback & complaints as appropriate
Follow up on outstanding beneficiary feedback responses with relevant departments and staff.
Support MERL coordinator and project teams to conduct Information Provision & Feedback sessions with target groups.
Follow up on formulation of active CFFM Committees at filed, keeping their contact details and participate in their orientation/training to mobilize the community members and encourage them to use the system
Assist the Project Manager & MERL Coordinator in preparing and sharing CFFM Quarterly Reports.
Conduct regular monitoring visits to communities running CFFM to ensure functionality of the system and share recommendation for improvement as deemed necessary
Safeguarding and Gender Equality and Inclusion
Ensure that Plan International’s global policies for Safeguarding Children and Young People, and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures
Demonstrate gender transformative programming and activities in the designed projects.
Key relationships
Internal Communication:
MERL Coordinator and Project Manager: High level of Communication to report, seek approvals, sharing reports and plans to strengthen the MERL practices and ensure continued support for the program and projects teams.
MERL Manager: High level of Communication to for technical guidance and support on MERL & Accountability to Affected Population.
Program Area Manager – High level of communication to seek support and coordination fo
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